Three Questions to Ask Your Employees Regularly

Posted on by in Change, Communication, Leadership, Managing Talent, Time Management

Most of us entrepreneurial leaders find the whole issue of managing employees to be an Achilles heel. It’s just not part of our wiring because we’re usually self-motivated and driven people and, more to the point, most of us have always been our own bosses. However, whether or not something is natural to us or [...]

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If You Want to Master Change, Master This Statement

Posted on by in Attitude, Business, Change, Goals, Leadership, Managing Talent, Personal Development, Planning, Strategy, Time Management

Are there some things in your life or business that you’d like to see changed–but haven’t? Or do you have any initiatives that never seem to get off the ground? Or, any employees that just never seem to get it? Well, what if I told you there was one simple phrase that could change all [...]

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Tom Cruise and The Need for Speed

Posted on by in Branding/Differentiation, Business, Customer Service, Planning, Remarkability, Strategy, Time Management

Do you remember that famous line from Top Gun when Tom Cruise, in his nicer days :-), said, "I feel the need, the need for speed!" There’s a lot of truth to that isn’t there? You feel it, don’t you? When you call customer support, you don’t want to be put on hold for twenty [...]

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It’s All in Your Head

Posted on by in Attitude, Business, Creativity/Innovation, Personal Development, Planning, Remarkability, Time Management

I was meeting with a client this week when a typical problem arose, "How can we do all this, when we’re already overloaded?" Sound familiar? Well, the answer is, "You can’t . . . if you keep operating the way you are." In other words, nothing changes unless something changes. Or to put it another [...]

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Jean-Luc Picard It!

Posted on by in Business, Character, Customer Service, Goals, Leadership, Planning, Remarkability, Time Management

I was talking with a friend of mine recently who’s a senior executive of a company just north of the Fortune 100. As we were talking, I asked him, "So what do you think separates you from other people? What do you think makes you so good at what you do?" Without hesitating, he said, [...]

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The First Step to Creating WOW is to Eliminate UnWOW

Posted on by in Branding/Differentiation, Business, Creativity/Innovation, Customer Service, Design, Planning, Remarkability, Time Management

If there’s one thing I keep saying over and over again to my clients it’s this, "Subtract before you add." Why?  Because the natural tendency for most of us is to keep adding and adding and then adding some more.  But in this world of overwhelming complexity and breakneck speed, if we keep adding more [...]

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How Do You Measure a Year?

Posted on by in Goals, Planning, Time Management

Earlier this evening, I had a few minutes between my taxi routine for my daughters (you know, pick them up at 4:30 p.m., then take them back out at 5:00 p.m.) so i decided to take a few moments and see what’s new on iTunes (hey, it’s Sunday afternoon and everyone needs a little down [...]

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Sometimes You Have to Give Up to Go Up

Posted on by in Attitude, Business, Change, Goals, Leadership, Learning, Planning, Time Management

The number one response for most people when asked why they don’t pursue their dreams is  . . . "I just don’t have enough time." Well, the reason why we often struggle with that is because we often think that addition comes before subtraction—but that’s rarely true in real life.  In real life, most of [...]

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Get To or Have To?

Posted on by in Attitude, Personal Development, Time Management

Everyday, as Christian leaders, we’re placed in a position where the amount of tasks facing us is always greater than the amount of time we have to accomplish them.  In addition, everyday, we’re required (or asked or expected) to do things that we really don’t want to do.  So, how do we respond to this?  [...]

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Why Wait?

Posted on by in Goals, Personal Development, Planning, Time Management

My father (the real Don Johnson) shared a simple (but incredibly important) lesson with me the other day.  We were having lunch when he mentioned something he had learned from one of his business partners years ago.  He said, "One of the things I learned from Ben was to act on what you’re thinking about [...]

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