Do You Know What Your Prospects and Customers Really Think?

Posted on by in Business, Communication, Customer Service, Learning, Managing Talent, Marketing, Pricing

When was the last time you really asked for and wanted honest feedback? Chances are it’s probably been awhile. Not just because most of us don’t ask, but because we don’t really want to know. In fact, we even have systems designed to avoid it, right? For example, we might have customers fill out evaluation […]

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Need Some Inspiration?

Posted on by in Attitude, Branding/Differentiation, Business, Change, Character, Communication, Creativity/Innovation, Customer Service, Design, Finances/Money Management, Goals, Growth, Leadership, Learning, Managing Talent, Marketing, Personal Development, Planning, Remarkability, Strategy, Time Management, Writing

If you’re at all like me, chances are you have some favorite quotes that you return to over an over again to  pick you up and get your headed in the right direction. I remember, shortly after my board coup several years ago, the movie “Rocky Balboa” came out and in the middle of the […]

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The Four Most Important Words in Any Organization

Posted on by in Attitude, Business, Communication, Creativity/Innovation, Leadership, Learning, Managing Talent, Relationships, Strategy

If you were to make a list of the four most important words in your business or organization, what would they be? Would they be your core values (for ex. respect, responsibility, honesty and service)? Would they be a phrase (for ex. “Make it so, #1” in deference to Capt. Jean Luc Picard of Start […]

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Alex Bogusky Is Wrong! Leaders Should Learn More From Failure

Posted on by in Change, Communication, Leadership, Learning, Managing Talent, Marketing, Personal Development, Planning, Remarkability, Small Business, Strategy

In a video post on the Fast Company site, Alex Bogusky, co-chair of Crispin Porter + Bogusky, argues that the classic business mantra of learning from failure is just plain wrong. In his world (and at his company), he doesn’t debrief failure or lost accounts or why a campaign isn’t working (which I find hard […]

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What’s Holding You Back, Part II

Posted on by in Attitude, Business, Change, Creativity/Innovation, Finances/Money Management, Goals, Growth, Leadership, Learning, Managing Talent, Planning, Strategy, Time Management

If you didn’t read part one, scroll below (if you’re on the blog right now) or click on the following link>> (if you’re reading this by RSS). Note: If you didn’t answer the question from the last post, “What are the major constraints that are hindering me (and my business/organization) from achieving my (our) potential?”, […]

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New Free Report on Fast Growth Released Today!

Posted on by in Branding/Differentiation, Business, Change, Communication, Customer Service, Entreprenuership, Finances/Money Management, Goals, Growth, Leadership, Learning, Managing Talent, Marketing, Operations, Planning, Small Business, Strategy

Want to Know How You Can Immediately Begin to Grow Your Business Faster Than You Ever Have Before—While Increasing Your Ability to Lead It More Effectively? If so, you’ll want to immediately get your hands on the new free report I just released today entitled, “The Seven Secrets of Fast Growth Companies.” Inside it you’ll discover, […]

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Want to Get the Truth from Your People?

Posted on by in Business, Change, Character, Communication, Growth, Leadership, Learning, Managing Talent, Personal Development, Planning

As a leader, you want to believe your people are telling you the truth–but are they? Though some of us as entrepreneurial leaders have always been our own bosses, chances are you were at some point an employee. So, when you were an employee, did you always tell your boss the truth? I’m not talking […]

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Don’t Think About It, Do It!

Posted on by in Attitude, Change, Goals, Growth, Learning, Personal Development, Planning

How many times have you thought about doing something that you know would be helpful or good or beneficial–and then not done it? I know, probably somewhere north of ten thousand times (at least that’s my running total). Well, this week, I’m on vacation at one of my favorite places on planet earth, Sea Pines […]

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How Do You Respond to Critique and Feedback?

Posted on by in Attitude, Change, Communication, Growth, Leadership, Learning, Personal Development, Relationships

It’s more important than you think! When I work with senior executives, and we’re one-on-one, they tend to be defensive around critique and accountability in general. But when I’m with them, and they need to be critiqued in front of their executive teams (Note: in a session designed for critique and evaluation. I normally provide […]

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What’s the Best Advice You’ve Ever Received?

Posted on by in Business, Change, Communication, Leadership, Learning, Writing

Now, I don’t know if you saw the Fortune magazine edition entitled, “The Best Advice I Ever Got” (7.6.09) but it’s an interesting read. For example, in very shortened form, Eric Schmidt (CEO, Google). John Doerr told me to, “Get a coach,” even though I didn’t think I could learn anything from a coach. Tiger […]

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