How to Reduce Conflict on Your Team Before It Happens

Posted on by in Attitude, Communication, Growth, Leadership, Managing Talent, Relationships

As you know, every team has conflict. To find out one of the best ways to ensure that everyone on your team “fights fair” when conflict does arise, you’ll want to watch the following video clip. Note:If you have some conflict norms of your own–or comments about this video, please leave your thoughts and ideas [...]

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Alex Bogusky Is Wrong! Leaders Should Learn More From Failure

Posted on by in Change, Communication, Leadership, Learning, Managing Talent, Marketing, Personal Development, Planning, Remarkability, Small Business, Strategy

In a video post on the Fast Company site, Alex Bogusky, co-chair of Crispin Porter + Bogusky, argues that the classic business mantra of learning from failure is just plain wrong. In his world (and at his company), he doesn’t debrief failure or lost accounts or why a campaign isn’t working (which I find hard [...]

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Is It Time for a Makeover for Your Business (A Lesson from BusinessWeek)

Posted on by in Branding/Differentiation, Business, Change, Communication, Design, Entreprenuership, Growth, Leadership, Marketing, Remarkability, Strategy

When was the last time you did a website makeover? Or changed the interior design of your workspace/office/store? Or more importantly, changed the way you do business? Or changed the way you market what you offer? Or even changed what you offer? Most leaders underestimate the power of a makeover–and the speed at which they [...]

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Why Your People May Not Be Getting What Seems So Obvious to You

Posted on by in Communication, Leadership, Managing Talent, Relationships

If you’re like most leaders, you probably have a fair amount of frustration concerning your staff. You ask them to do something. You believe you’ve clearly communicated what you want them to do. And yet, for some reason, they don’t get it (or get it done). Now, while there are plenty of reasons why this [...]

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Three Oscar Lessons for Your Annual Staff Celebration

Posted on by in Attitude, Communication, Leadership, Managing Talent, Planning, Remarkability

Far too often, annual staff celebrations are left to the last minute or simply rehashes of the previous year’s shindig, when they should be something far more. Last evening’s Oscar awards show clearly points out three classy lessons for how to make your annual celebration something memorable. 1. Make it an Event – The Oscars [...]

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The Quickest Way to Enhance Any Communication You’re Having

Posted on by in Business, Communication, Entreprenuership, Leadership, Managing Talent, Relationships, Remarkability, Writing

If you could find one idea or technique that could quickly and “almost miraculously” transform any communication you’re engaged in–from speaking at a community event to leading a team training or meeting to talking with a loved one to writing a letter or blog post–what would that be worth to you? Or if you could [...]

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What’s the Difference Between Mission, Vision, Initiatives and Goals?

Posted on by in Business, Communication, Entreprenuership, Goals, Growth, Leadership, Planning, Strategy

I was talking with one of my clients earlier today and we ran into a common problem that most organizations have when they engage in strategic planning–that is, confusion (or agreement) about what individual terms mean. For example, what’s the difference between a mission and a vision? Or what’s the difference between an opportunity and [...]

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What You Can Learn From Steve Jobs About “PowerPoint”

Posted on by in Business, Communication, Creativity/Innovation, Design, Leadership, Writing

Every CEO eventually has to do a presentation. And that invariably means that you have to use PowerPoint–or if you’re lucky enough to be on a Mac, Keynote (which is way better, by the way). Note: That’s also why “PowerPoint” is in quotes above since Steve Jobs clearly uses Keynote–but you get the point. While [...]

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Don’t Follow Verizon’s Lead!

Posted on by in Attitude, Business, Communication, Customer Service, Growth, Relationships, Small Business

I’m constantly amazed how a large company can be so terrible at customer service and have their systems so poorly designed and run. I’ve written about this multiple times, but there are two key lessons any business ought to take from my latest encounter with the mess called Verizon. First, before I share the two [...]

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New Free Report on Fast Growth Released Today!

Posted on by in Branding/Differentiation, Business, Change, Communication, Customer Service, Entreprenuership, Finances/Money Management, Goals, Growth, Leadership, Learning, Managing Talent, Marketing, Operations, Planning, Small Business, Strategy

Want to Know How You Can Immediately Begin to Grow Your Business Faster Than You Ever Have Before—While Increasing Your Ability to Lead It More Effectively? If so, you’ll want to immediately get your hands on the new free report I just released today entitled, “The Seven Secrets of Fast Growth Companies.” Inside it you’ll discover, [...]

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