Need Some Inspiration?

Posted on by in Attitude, Branding/Differentiation, Business, Change, Character, Communication, Creativity/Innovation, Customer Service, Design, Finances/Money Management, Goals, Growth, Leadership, Learning, Managing Talent, Marketing, Personal Development, Planning, Remarkability, Strategy, Time Management, Writing

If you’re at all like me, chances are you have some favorite quotes that you return to over an over again to  pick you up and get your headed in the right direction. I remember, shortly after my board coup several years ago, the movie “Rocky Balboa” came out and in the middle of the […]

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Always Apologize!

Posted on by in Attitude, Character, Communication, Leadership, Managing Talent, Relationships

I don’t know if you’ve read any of my posts on my new blog called Letters for My Daughters (where I’m writing a series of life lessons to pass on to them as they make their journey from home to life on their own), but I wrote one the other day on the title above […]

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The Four Most Important Words in Any Organization

Posted on by in Attitude, Business, Communication, Creativity/Innovation, Leadership, Learning, Managing Talent, Relationships, Strategy

If you were to make a list of the four most important words in your business or organization, what would they be? Would they be your core values (for ex. respect, responsibility, honesty and service)? Would they be a phrase (for ex. “Make it so, #1” in deference to Capt. Jean Luc Picard of Start […]

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How to Reduce Conflict on Your Team Before It Happens

Posted on by in Attitude, Communication, Growth, Leadership, Managing Talent, Relationships

As you know, every team has conflict. To find out one of the best ways to ensure that everyone on your team “fights fair” when conflict does arise, you’ll want to watch the following video clip. Note:If you have some conflict norms of your own–or comments about this video, please leave your thoughts and ideas […]

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Three Oscar Lessons for Your Annual Staff Celebration

Posted on by in Attitude, Communication, Leadership, Managing Talent, Planning, Remarkability

Far too often, annual staff celebrations are left to the last minute or simply rehashes of the previous year’s shindig, when they should be something far more. Last evening’s Oscar awards show clearly points out three classy lessons for how to make your annual celebration something memorable. 1. Make it an Event – The Oscars […]

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Don’t Follow Verizon’s Lead!

Posted on by in Attitude, Business, Communication, Customer Service, Growth, Relationships, Small Business

I’m constantly amazed how a large company can be so terrible at customer service and have their systems so poorly designed and run. I’ve written about this multiple times, but there are two key lessons any business ought to take from my latest encounter with the mess called Verizon. First, before I share the two […]

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What’s Holding You Back, Part II

Posted on by in Attitude, Business, Change, Creativity/Innovation, Finances/Money Management, Goals, Growth, Leadership, Learning, Managing Talent, Planning, Strategy, Time Management

If you didn’t read part one, scroll below (if you’re on the blog right now) or click on the following link>> (if you’re reading this by RSS). Note: If you didn’t answer the question from the last post, “What are the major constraints that are hindering me (and my business/organization) from achieving my (our) potential?”, […]

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Do Your People Know What an “A” Looks Like?

Posted on by in Attitude, Business, Change, Communication, Managing Talent, Operations, Small Business

If you’re like most of my clients, chances are you regularly get frustrated by the performance of your people. Sometimes it’s because they’re not executing fast enough. Sometimes it’s because they’re not thinking clearly and anticipating issues and problems. Etc. But one of the more common frustrations is “They just don’t execute at a high […]

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Originality and Commonality: A Powerful One-Two Punch!

Posted on by in Attitude, Branding/Differentiation, Business, Creativity/Innovation, Entreprenuership, Growth, Leadership, Planning, Remarkability, Small Business, Strategy

Have you ever noticed that most people like to live life in an either/or world? Either  we buy a sports car or a minivan. Either we go to the beach or the mountains for vacation this year. Either we locate in a busy location or an isolated one. Either we focus on one product or […]

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Don’t Think About It, Do It!

Posted on by in Attitude, Change, Goals, Growth, Learning, Personal Development, Planning

How many times have you thought about doing something that you know would be helpful or good or beneficial–and then not done it? I know, probably somewhere north of ten thousand times (at least that’s my running total). Well, this week, I’m on vacation at one of my favorite places on planet earth, Sea Pines […]

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