Invest in Relationships Now, Before You Need Them

Posted on 29. Nov, 2005 by in Relationships

This past Thanksgiving was a great time (and the recipes in the last blog entry really were winners—especially the Cranberry Fruit Conserve and the Sweet Potato Puree with Bananas and Buttered Pecans).  However this past Thanksgiving also taught me a great lesson that I’d like to pass on. One of the people who was with […]

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Set the Example and Remarkable Will Follow

Posted on 23. Nov, 2005 by in Change, Remarkability

Last evening I was talking with a former staff member from the church I used to lead when I was reminded of a conversation my wife and I had last week. Since the two of us got married 21 years ago, I’ve been a workaholic and my wife has been saddled with the responsibility of […]

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Make Sure You Get All the Information

Posted on 17. Nov, 2005 by in Customer Service

I have been an Apple fan for close to two decades and an owner/mac evangelist for 17 plus years.  And in those 17 years I haven’t had a serious problem with any of my computers.  However, a week ago, I noticed that my 15" Powerbook G4 was losing power, even though it was plugged in.  […]

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Where Will Our Creatives Come From?

Posted on 10. Nov, 2005 by in Creativity/Innovation, Learning

I attended a reception last evening for the Montgomery County (Maryland) Delegation sponsored by Leadership Montgomery (and specifically my class of 2000). As we were finishing up , I was in a conversation with a former school principal of a prestigious high school in our county and we happened to be discussing issues related to […]

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Remarkable Lessons from the Food Channel

Posted on 02. Nov, 2005 by in Business, Remarkability

Since I had a chance last week to watch way too much of the Food Network while my back was recovering, I’ve had an opportunity to reflect on what makes each of the shows I watched so remarkable—and here’s my list. 1. Passion Rules – Each chef I watched, at least appeared to be, passionate […]

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Make Sure You Consider People’s Schedules, Not Just Your Own

Posted on 01. Nov, 2005 by in Business, Customer Service, Planning, Remarkability

Sears blew it with me big time this morning.  My wife has been asking for a new stove for some time and I finally agreed.  So we settled on a Kenmore glass top stove (no more cleaning burner elements).  When she ordered it the other day, the Sears person scheduled it for this Wednesday.  Wednesday?  […]

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