The Food Channel is Remarkable!

Posted on 30. Oct, 2005 by in Business, Remarkability

After I performed John Horvat’s funeral last Thursday, I arrived home, went to get the mail—and as I walked up our driveway, bent down to pick up the paper and . . . threw out my back.  Now, i wish I could report that I injured my back doing something heroic (like pulling someone out […]

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A Tale of Two Remarkable People

Posted on 23. Oct, 2005 by in Remarkability

Today was one of those days none of us wants, at 12:20 p.m. I received word that one of my friends passed away.  His name was John Horvat and he was the media specialist that the church I used to serve contracted with through the Montgomery County Public School system. Since our church used a […]

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Being Responsive is Remarkable in Today’s World

Posted on 22. Oct, 2005 by in Customer Service, Remarkability

The other day I was talking with my wife about what it takes to be remarkable in today’s world, and one of my conclusions was that, in today’s world, just being polite and kind or answering the phones and being responsive to e-mails, can often be remarkable.  Just think about how many stores you’ve entered […]

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Emerilize It!

Posted on 19. Oct, 2005 by in Business

Have you ever watched Emeril Lagasse cook?  If you haven’t, then you need to.  Why?  Because Emeril is all about passion.  Now, I’m not a cook (though Emeril has me thinking about it), but I find myself addicted to his show.  When I go to bed each evening, instead of Leno or Letterman, I turn […]

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Where Are All the Women in the Tire Business

Posted on 15. Oct, 2005 by in Business

Early this morning as my wife was on her way to work at Shady Grove Adventist Hospital, she ran over something a truck dropped in the middle of I-270 and ended up with two flat tires (as did a whole slew of other people).  By the time I reached her, AAA was there lifting her […]

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Apple Does it Again!

Posted on 13. Oct, 2005 by in Leadership

My daughter says I should become an Apple evangelist! But who wouldn’t want to be when you have a company that is as remarkable as Apple!  Who else would take their coolest and hottest product, the iPod mini and kill it.  Only to introduce the even cooler, iPod Nano? Or who else could take the […]

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